Privacy Policy
Who We Are
ASR Group Ltd is a drainage services company based in Auckland. We operate from 5 Beasley Ave, Penrose, Auckland. You can reach us at james@asrgroup.co.nz or by calling 0224294971. This privacy policy explains how we collect, use, and store your personal information.
Information We Collect
We collect information you provide directly to us. This includes your name, phone number, email address, and property address when you request a quote or book a service. We may also collect details about your drainage issue to help us prepare for your job. We do not collect sensitive personal information beyond what is needed to deliver our services.
How We Use Your Information
We use your information to respond to enquiries, book jobs, and deliver drainage services across Auckland. We may use your contact details to send service updates, job confirmations, or follow-up communications. We do not use your information for unrelated marketing. We do not sell your personal data to third parties.
Information Sharing
We do not share your personal information with external parties except where required to complete your job. This may include sharing details with subcontractors or equipment suppliers involved in your service. Any third parties we work with are required to handle your data responsibly. We do not share your data for advertising or commercial purposes.
Data Storage and Security
Your information is stored securely and accessed only by authorised ASR Group Ltd staff. We take reasonable steps to protect your data from unauthorised access, loss, or misuse. We retain your information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
Your Rights and Contact
You have the right to access, correct, or request deletion of your personal information. To make a request, contact us at james@asrgroup.co.nz or call 0224294971. We will respond to all privacy requests within a reasonable timeframe. If you have concerns about how your data is handled, you may also contact the New Zealand Privacy Commissioner at privacy.org.nz.